PRIVACY POLICY
Customer Privacy Policy
Our primary, and most important, goal is to maintain and ensure the security of our customer data. We understand that you may have concerns regarding the privacy of your personal information. This is why we have specifically created this section; to address your concerns and answer questions you may have.
This Customer Privacy Policy describes the information and privacy practices for our property management services, our customer care centers (the "Call Centers"), our website (the "Site"), and all other locations, occasions, or events where your personal information is collected by, or on behalf of us.
Personal Information We Collect
As part of your interaction with us, we may collect personal information such as name, email address, billing address, mailing address, phone number, and payment information.
When We Collect Personal Information
We may collect personal information from you when you:
Create an account on our Site
Request property management services
Contact one of our Call Centers
Subscribe to our newsletter or emails
Respond to a survey or fill out a form
Enter into a contest or sweepstakes
Provide us with reviews, questions, answers, comments, feedback, or suggestions
How We Use Your Personal Information
The personal information we collect from you may be used in any of the following ways:
To enhance your experience: Your information helps us to enhance and personalize your experience with our property management services, through our Call Centers, and on our Site.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: We use your information for billing purposes and to fulfill service requests.
To send periodic communications: We may send you mail, email or call you with information about our service offerings if you have provided us with your contact information.
Security - How We Protect Your Information
We leverage cutting edge technology and practices to maintain the security of our customer information. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted. Information is only accessible by those authorized with special access rights to such systems.
How We Share Your Information
We share your personal information with third parties only in the ways described in this privacy statement. We may contract with service providers for credit card processing, data management, and promotional services. We may disclose personally identifiable information when required by law.
Cookies
We use cookies to help us remember and personalize your experience, understand and save your preferences for future visits, and compile aggregate data about Site traffic and interaction.
Your Consent
By using our Site, you agree to our Privacy Policy and Terms and Conditions. You consent to the collection and use of this information as disclosed in this Privacy Policy.
Changes to our Privacy Policy
We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our website.